The process of renewing your membership differs for current members and those whose membership has lapsed. If you're considering ending your membership at some point but plan to renew in the future, see how to do so here.

Your membership is set to auto-renew by default at the end of one year. As long as we have a valid credit card on file for you, your membership will renew automatically. You will receive automated emails towards the end of your Annual Membership period reminding you of your upcoming renewal.

You can check if you have a credit card on file by going to our billing portal and entering your email address. A temporary link will be sent to you via email. Click on the link using the "Log in to your customer portal" button.
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If payment is not received by your renewal date (one year from the start of your membership), your membership will be automatically deactivated and you will no longer be able to sign in.

If you have any questions about accessing your billing account and/or want to turn off auto-renew, contact [email protected].

If you do not want your membership to renew at the end of your current term, visit our billing portal and enter your email address. A temporary link will be sent to you via email. Click on the link using the "Log in to your customer portal" button in the email received.
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You will see your current subscription information.
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You will see a screen that shows the last date of your membership should you decide to cancel. Click “Cancel subscription” and you will not be billed. Your membership will remain active through the date noted on this screen.
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You will be asked for details about why you don’t wish to renew. This is optional, though we do appreciate feedback about your experience.
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You can restart your membership by sending a request to [email protected]. You can contact us here as well if you aren’t sure what email you used before and/or if you want to change the email we have on file for you.